Terms of service

Welcome to Club Rue.

By accessing our website and purchasing from us, you agree to the following Terms of Service. Please read them carefully before placing an order.

Overview

Club Rue is a streetwear brand built around limited pieces, community, and culture. Our products may be released in small quantities and may not always be restocked once sold out.

By using our website, you confirm that you are at least the age of majority in your country or region, or that you have permission from a parent or guardian.

Products

We aim to display our products as accurately as possible, including colours, sizing, materials, and details. However, colours may appear slightly different depending on your screen or device.

All product descriptions, prices, and availability are subject to change without notice.

Because some Club Rue items may be limited-release, placing an item in your cart does not reserve it. Your order is only confirmed once payment has been completed and you receive an order confirmation.

Orders

Once you place an order, you are responsible for ensuring that all details are correct, including:

• Name
• Email address
• Shipping address
• Size
• Product selection

If you notice a mistake, please contact us as soon as possible. We cannot guarantee that changes can be made once your order has been processed or shipped.

We reserve the right to refuse, cancel, or limit any order if we believe there has been fraud, misuse, incorrect pricing, stock issues, or suspicious activity.

Pricing and Payment

All prices are listed on our website and may be updated at any time.

Payment must be completed at checkout before an order is confirmed. By placing an order, you confirm that the payment details provided are valid and that you are authorised to use them.

Shipping

We aim to process and ship orders as quickly as possible. Delivery times are estimates and may vary depending on your location, courier delays, customs, or other circumstances outside our control.

Club Rue is not responsible for delays caused by shipping carriers, customs, incorrect addresses, or events beyond our control.

Once your order has been shipped, you may receive tracking information where available.

Customs, Duties, and Taxes

For international orders, customs fees, import duties, taxes, or additional charges may apply depending on your country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless stated otherwise.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Please review this policy before purchasing, especially for limited-release items, sale items, or final sale products.

Limited Drops

Club Rue products may be released in limited quantities. Once an item sells out, we cannot guarantee that it will be restocked.

We are not responsible if a product becomes unavailable after being added to your cart but before checkout is completed.

Intellectual Property

All content on the Club Rue website, including logos, designs, graphics, images, text, product names, and branding, belongs to Club Rue unless stated otherwise.

You may not copy, reproduce, distribute, sell, or use any Club Rue content without written permission.

User Conduct

By using our website, you agree not to:

• Use the website for illegal or unauthorised purposes
• Attempt to interfere with the website’s security or functionality
• Provide false or misleading information
• Copy or misuse our content, branding, or designs
• Use our products, website, or services in a way that damages Club Rue or its community

Third-Party Services

Our website may use third-party services such as payment providers, shipping carriers, apps, or platforms to operate our store.

We are not responsible for the actions, policies, or performance of third-party services.

Accuracy of Information

We do our best to keep all information on our website accurate and up to date. However, errors may occasionally occur, including pricing errors, product details, stock availability, or typographical mistakes.

We reserve the right to correct errors, update information, or cancel orders if necessary.

Limitation of Liability

Club Rue is not responsible for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

Our responsibility is limited to the value of the product purchased, where permitted by law.

Changes to These Terms

We may update these Terms of Service at any time. Any changes will be posted on this page.

By continuing to use our website after changes are made, you agree to the updated Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Clubruelondon@gmail.com